A partner who thinks ahead
The workflow functionality is an absolute game changer. Adding emails to the correct case file happens in no time, directly from Outlook. What’s great is that my secretary, who has no legal background, can do this perfectly without any difficulty. From the case file, I can see at a glance which emails still require my response, or I can work from the general workflow dashboard where I can view all emails that need to be answered with one click, directly linked to the case. This integration ensures that no communication slips through the cracks and that I always maintain full oversight.